08 - ACA Troubleshooting (Part 2 of 2)
This webinar will focus on aftercut appearance troubleshooting for fairway and greens mower cutting units. Topics will include:
GEARS Process:
Gathering Information
Evaluate Potential Causes
Assess Performance
Repair
Solution Confirmation
Working with our customers
Fairway mower shop inspection process
Using our technical resources
Working with Toro when more help is needed
Building Subject Matter Experts
We have a special guest for our ACA troubleshooting session, Dan Treu, retired Toro Test Engineer. Dan will join Tom Vogt, Chris Killeen, Scott Coffin, Ray Culp Jr, and Matt Uveges to walk us through the ACA troubleshooting process using scenario-based examples. We will review how to use our training and technical resources to resolve ACA problems in the field. During this one-hour training session, we will also discuss best practices for gathering information, inspecting machine setup and maintenance and going through the process of tracking adjustments and determining the best corrective actions.
The primary audience for this session includes service technicians, service managers, service advisors, parts personnel and sales personnel who sell and support fairway and greens mowers in their region.